Smart home protection for a leader of the British insurance market

Aviva Smart Home is a mobile app designed to give homeowners greater peace of mind by turning their property into a connected and responsive environment.

The app integrates with smart home devices such as SmartCams, leak detectors, and contact sensors. When a device detects a potentially hazardous event, users receive real-time alerts and can check what happened directly in the app.

Mood Up was responsible for expanding the app’s functionality and improving the user experience to support the needs of a modern smart home ecosystem.

Real-time home monitoring through connected devices

The application allows users to monitor their homes through a network of IoT devices. From water leaks and door breaches to unusual movement, Aviva Smart Home helps detect risks early and gives users the information they need to react quickly.

The app provides alerts, monitoring views, and device controls in one mobile experience, making home protection more accessible during holidays, daily commutes, or night-time routines.

Connected insurance and smart home experience

One of Mood Up’s key contributions was the MyAviva integration.

We connected the smart home system with the client’s existing insurance services, giving users a more unified view of their property and coverage. This helped bring smart home monitoring closer to the insurance experience, making the app more useful for Aviva customers.

Smarter control over home security

Mood Up developed features that helped users manage their smart home protection with less manual effort.

The Auto-Arming feature automatically activates smart security devices when the user leaves a predefined area. This makes daily protection easier and reduces the need to manually turn security on and off.

Security Scheduling gives users the option to activate or deactivate home security at specific times, which is useful for regular office hours, holidays, and night-time routines.

Managing IoT devices inside the app

The app supports pairing and configuration of smart home devices directly inside the mobile experience.

Users can manage connected devices, adjust sensitivity thresholds, monitor activity, and receive automated alerts when abnormal behavior is detected. This gives homeowners more control over how their smart home system works in different situations.

What users can do in the app

• Monitor smart home devices in real time
• Receive alerts about hazardous events
• Pair and configure IoT devices inside the app
• Adjust sensitivity thresholds for connected devices
• Use SmartCams, leak detectors, and contact sensors
• Automatically arm security devices when leaving home
• Schedule security activation and deactivation
• Access smart home and insurance services in one experience

Built and expanded by MoodUp

Mood Up supported Aviva Smart Home by expanding the app’s functionality and improving the user experience.

Our work included MyAviva integration, IoT device management, Auto-Arming, Security Scheduling, and mobile feature development for iOS and Android.

By developing advanced smart home features, MoodUp helped create an app that not only alerts users when something goes wrong, but also supports proactive home protection before problems start.